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You’re In Safe Hands

We believe that creating memories will hold an even greater value as we gradually emerge from lockdown. We at Glasson Lakehouse commit to doing so with the utmost safety in mind.

 

As the country looks towards re-opening our hospitality experiences, we at Glasson Lakehouse want to provide guests with an increased level of assurance that when they are ready to travel they can do so with confidence.

Standards outlined in our Safety Program will include reducing guest capacity across all hotel areas and adopting stringent cleaning protocols. Further physical distancing initiatives will include the integration of contactless payment, express check outs and barrier implementation where possible while still remaining true to our core hospitality values.

 

*** UPDATED 22/10/2020 ***

Following latest Government announcement on Monday 19th October, the public has been advised against all non essential travel in Ireland. It’s with a heavy heart that we will therefore temporarily close Glasson Lakehouse.

All guests booked in to stay with us in the coming days and weeks will be contacted by our Reservations Team to amend your booking as soon as possible. Our Cancellation policy can be viewed below.

 

When we reopen things will be the same great experience but a little different

  • We’ve changed small details about your arrival to minimize physical contact with people and public surfaces, while providing a safe and welcoming experience.
  • All rooms are super spring cleaned, sanitized and sealed with a lot of love before you arrive to Glasson Lakehouse.
  • We’re upping the cleaning levels and adding extra sparkle to public or frequent contact spaces. Including Reception, The Lobby, Lifts, Entrance, Handrails, Bathrooms, Dining Areas and Seating Areas.
  • We’ve taken away all unnecessary touch points. If we don’t need it; it’s gone.
  • Measures and markers are popped in place to indicate how close you can get to people.
  • All public spaces will have hand sanitizer stations in place.

 

You’re in safe hands

  • Our staff are trained to follow HSE Guidelines and sanitation procedures.
  • We’re super flexible and are offering fully flexible cancellations with no pre payment required (you pay on arrival) up until 3pm on the day before your arrive; applicable on all stays when you book directly with our reservations team or through our website.
  • There is a friendly voice at the end of the phone too.
  • We will keep you up to date as we all go through this together.

 

Sleep soundly..knowing

  • Extra-stringent room cleaning protocols will be introduced between each guest stay and high frequency cleaning of all public spaces throughout the day.
  • Room occupancy, to the extent possible, will be distributed evenly per floor to limit crowding in hallways and lifts.

 

 

What is the hotel cancellation policy during Covid-19?

Need to cancel? No problem! Please make sure you cancel, at least 24 hours before arrival.

If you haven’t been able to let us know 24 hours in advance, or in the case of a no-show, you’ll be charged for the first night’s accommodation.

We understand that Covid-19 can impact plans, for cancellations outside this policy, we will offer the value as a credit voucher to use for a future reservation. Cancellations on prepaid or deposit paid reservations, a credit voucher will also be offered to the full value.To arrange the credit note please contact the hotel reservation team directly. reservations@glassonlakehouse.ie

 

How to cancel or amend a reservation?

  • If you Booked Direct via Hotel Website / Hotel Reservations Office? Please contact the hotel reservations team directly to confirm the cancellation or amendment.
  • Booked via a 3rd Party Website. i.e. Booking.com or Expedia? Please contact the 3rd Party Website directly to confirm cancellation or amendment.

 

We have a number of Seasonal Staycation Packages available  including Golf Packages, Dog Friendly Stays and Value Offers for all the family. Choose Glasson Lakehouse to explore Ireland’s hidden heartlands with plenty of outdoor activities to keep you and the family entertained. Located just moments from the quaint village of Glasson, Co. Westmeath and nestled on the tranquil shores of Lough Ree, this Irish country house hotel is the ideal getaway.

 

Verbal and virtual wedding consultations are continuing on an ongoing basis. Please call or email Gareth directly on gareth@glassonlakehouse.ie

 

Be our guest!

We can’t wait to welcome you back to Glasson Lakehouse to explore all that we have to offer. We are doing a little bit of work behind the scenes to lift your spirits and give you the perfect way to reconnect or disconnect with loved ones, celebrate special occasions or simply rest and recharge.

Until then.. stay safe.

The Glasson Team